We aim to dispatch all orders within 24-48 hours.
Please select the correct shipping method at the check-out. It will give you the correct delivery timeframe. Order to Rural area can take longer than the estimated time.
Our postage envelope are made from plants and home compostable.
We are happy to arrange international delivery.
Delivery times vary when sending internationally and we are unable to guarantee a specific time frame, especially in this challenging times.
Our Jewellery is made in a covid-free part of the country.
Love New Zealand
Your order will come packaged in a black gift box. WOODntU gift box are made from recycled cardboard. Our business cards are also made from recycled paper.
We will happily gift wrap and include a message for a gift recipient upon request.
Please add a note at the check out or contact us via email: firstname.lastname@example.org
Love Eco-friendly businesses
WOODntU jewellery is made of natural wood.
During our production, we don't use any chemical, varnish or toxic products.
The product is finished with a blend of natural oils and a vegan wax (Made in NZ).
It will benefit from a reapplication of oil at times to maintain the depth of the colours.
Love Natural Wood
CANCELLATION, REFUND & RETURN
We hope you are satisfied with your purchase from us, but should any product be not what you expected, please contact us within 15 days to arrange a replacement or refund.
If you should wish to return an item please the item will need to be returned within 15 days in it’s original, unworn condition, along with the gift box.
Once your return is received and inspected we will notify you.
To return your product, please send us an email first.
Please do not forget that we can custom made any item to the size, the wood and the fittings you want.
Just get in touch and tell us your idea.
Love Handmade Products
Our website is hosted by Wix and our e-shop is hosted by Ecwid.
Credit card and debit card payments are made using PayPal, and or the "Stripe" card facility.
PayPal and Stripe are third-party secure online payment facilities.
Transactions are processed instantly online and your information is protected by robust e-commerce security standards. We do not store or retain your credit card details.
We may collect information that identifies you to enable us to answer your queries or/and to deliver our product and service to you. The personal information we collect includes that required to receive, process and deliver your order, such as your name, phone number, email address, location, shipping address, and any other information needed to provide the items you have requested.
We will not disclose your personal information to any third party except as required to deliver our products or if required to do so by law. If you submit your information to us by subscribing to our mailing list, this information will be held in our contact list using our Wix secure website, for the purpose of emailing you our subscribed newsletter online. You may unsubscribe at any time by contacting us via email.
Please note, while every attempt is made to provide accurate and up-to-date information on this website, we do not accept liability for any inaccuracies, errors or omissions.
Love small NZ businesses